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Terms and Conditions

TERMS AND CONDITIONS

Welcome to Solihull Lighting. If you use this website you are agreeing to comply with and be bound by the following terms.

If you require any further information please contact us at info@solihulllighting.co.uk.
Solihull Lightings website is for your general information and subject to change without notice.

We are not liable for any information used on this website and it is your responsibility to meet your specific requirements.

The website is owned and licensed to us. Reproduction is prohibited.

Unauthorised use of this website is a criminal offence.

Solihull Lighting may include links to other websites. this does not signify that we endorse the websites and we have no responsibility for the content of any linked website.
You cannot create a link to this website from another website without consent.

Nelson Light T/A Solihull Lighting.
Company Registration Number: 3258471 VAT Number: 632163075

PRODUCT INFORMATION

All of our product information is provided by our manufacturers. We update and correct the information on our products as soon as we are informed by our manufacturers.
All products confirm the EU and British Standards. Dimensions, wattages, colours and finishes are given as a guide only to assist the customer and therefore do not constitute a legally binding contract.

A qualified electrician must install in fittings supplied. Any incorrect installation will result in a void warranty. We will not accept liability for any personal injury that occurs as a result of improper installation.

We will not be liable for any electrical charges that result from a faulty light.

All exterior light guarantees against corrosion will not apply to products installed in areas of high salt or acidic areas.

VAT

VAT is charged at current UK rate.

ONLINE PAYMENT GATEWAY

Secure and Reliable
Online Payments by SecureTrading
Secure Trading is one of the worlds leading independant payment service providers.

Secure Trading payment gateway sits between our website and your bank, encrypting all your credit and debit card data to ensure it can not be read by anyone else.

Secure Trading is one of the world’s leading independent payment service providers.

COPYRIGHT

This website is the copyright of “SOLIHULL LIGHTING”. All rights reserved.

14 DAY NO QUIBBLE RETURNS POLICY

To return goods, please contact our Sales Office via email (info@solihulllighting.co.uk).

All of our products have a 14 day, no quibble money back guarantee. Goods reported outside of this time frame will not be eligible for a full refund.

The fixture must not have been installed or modified in any way. The fitting must be returned in its original packaging, in a condition in which it can be resold. They must be returned in an outer box – if the packaging is defaced in any way a refund/exchange cannot be given.
Once reported, the Sales Office will forward a returns form, which must be filled in and sent back with your goods. You may not receive your refund straight away if this returns form is not included in your parcel.

Any items returned for a refund/exchange/credit note must be returned by registered delivery at the expense of the customer.